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About Enquire

What the Enquire service is

Enquire instantly connects you to library staff who are trained to help you find answers to questions on any subject. Best of all the service is free and anyone can use it at any time!

Enquire is a world-first, offering a nation-wide live question and answer service 24 hours a day, every day. It works like instant messaging or 'chat', so you can put questions to librarians, just as if you were talking to them in the library or on the phone. (Or if you prefer, there's also an email service if you don't need to have the answer straight away or are using a screen reader).

Helping people find all sorts of information is one of the great skills library staff have and now you can reach them directly online, so Enquire whenever you want...

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Libraries that staff Enquire

Library services across the UK are working together with library staff internationally to deliver Enquire around the clock. Libraries in the UK staff the service from Monday to Friday, 9am till 5pm, and international library partners cover other times.

Library services involved in Enquire:

  1. Aberdeen City Library & Information Services
  2. Barnsley
  3. Bedfordshire
  4. Birmingham
  5. Blackburn
  6. Bolton
  7. Bournemouth
  8. Bradford
  9. Brighton and Hove
  10. Bristol
  11. Bromley (London Borough of)
  12. Bury
  13. Calderdale
  14. Cambridgeshire
  15. Camden (London Borough of)
  16. Cheshire
  17. City of London
  18. York
  19. Cornwall
  20. Derbyshire
  21. Devon
  22. Doncaster
  23. Dorset
  24. East Riding Of Yorkshire
  25. East Sussex
  26. Edinburgh City
  27. Enfield (London Borough of)
  28. Essex
  29. Gateshead
  30. Glasgow: The Mitchell Library
  31. Hackney (London Borough of)
  32. Halton (Runcorn and Widnes)
  33. Havering (London Borough of)
  34. Herefordshire
  35. Hertfordshire
  36. Kensington and Chelsea (Royal Borough of)
  37. Kent
  38. Kingston upon Hull
  39. Kirklees
  40. Lambeth
  41. Leeds
  42. Leicester City
  43. Leicestershire
  44. Greenwich (London Borough of)
  45. Islington (London Borough of)
  46. Lewisham (London Borough of)
  47. Luton
  48. Manchester
  49. Medway
  50. Middlesbrough
  51. Newcastle
  52. Norfolk
  53. North East Lincolnshire
  54. North Somerset
  55. North Yorkshire
  56. Nottingham City
  57. Nottinghamshire
  58. Oxfordshire
  59. Plymouth
  60. Portsmouth
  61. Richmond upon Thames
  62. Rotherham
  63. Sandwell
  64. Sefton
  65. Sheffield
  66. Shropshire
  67. Slough
  68. Solihull
  69. Somerset
  70. South Tyneside
  71. Southampton
  72. Southwark (London Borough of)
  73. Staffordshire
  74. Stockport
  75. Suffolk
  76. Sunderland
  77. Surrey
  78. Swindon
  79. Torbay
  80. Tower Hamlets (London Borough of)
  81. Wakefield
  82. Wandsworth
  83. Warrington
  84. Warwickshire
  85. Westminster (London Borough of)
  86. Wigan
  87. Wirral

 

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